Apple id disableand forgot question and answer

My sister's ID has Been Disabled. I can't reset the password, bcoz she forgot the security question and answer respectly. i cannot reset the password via Email, bcoz the apple id had created by the I cloud ID, I am In Sri Lanka so i need help from apple customer care

Note : I have id and password

iPhone 5s, iOS 9.2.1

Posted on Sep 13, 2016 10:32 PM

Reply
5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple id disableand forgot question and answer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.